Enlightened Librarian: Personae in the flesh

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Personae in the flesh · Nov 18, 07:15 PM

Somewhat busy, of late, steering a replacement for this thing. The good news is I am no longer a usability testing virgin. Predictably, the 14-year old could scan a page and flick his mouse faster than I can think. But there was also the 60-something woman with new contact lenses who couldn’t tell where the page ended and the browser console began. Just pixels to her.

Play with the site map and call yourself an information architect: on one hand it’s a thin, yet boasting kind of profession, yet there is a frightening myriad of ways to let a web site go bad. Nothing to do but to cling to the image of the real people on the other side of the screen. Bear with us, please.

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